HOW LONG WILL IT TAKE FOR MY WEBSITE TO BE FINISHED?
In most cases, a Business Starter website will be ready within a week of receiving everything we need from you. Larger sites can take up to two weeks, though this can be longer or shorter, depending again on when we receive information from you.
IS MY WEB HOSTING / DOMAIN NAME REALLY FREE?
Absolutely, if you’ve chosen a package with a free domain name and hosting included. If you wish to continue hosting with us after your free hosting has elapsed, hosting is a further $11 per month. Alternately you’re welcome to move your website to your own hosting service at any time..
Your new domain name will be in your name (owned by you) and in cases of .com.au domains, will be registered to your ABN. Included domain registration is usually 1 year, depending on the domain.
I ALREADY HAVE A WEBSITE. DO YOU UPDATE EXISTING WEBSITES?
If you’d like your current website refurbished, please contact us. We can provide you with an extremely competitive free quote.
WILL I BE ABLE TO UPDATE MY OWN WEBSITE?
Yes! We’ll not only provide you with access to a simple content management system, but we’ll also give you a crash course in how to use it! All our packages come with a full hour of phone based training in updating your own website.
WILL I RECEIVE FREE TECHNICAL SUPPORT?
All our packages come with unlimited technical phone-support during the setup period. Our packages also include an hour worth of training in using the content management system or setting up your social media presences. Urgent technical support is available 24/7 for outages and other emergencies across all our website packages.